The down side to the personal edition is the simple interface for a single UPS. I use all three for three different systems however I want a single reporting location. I was using NUT with my older APC however these new UPS devices are unsupported.
When I install the business edition, the installer detects the UPS and installs fine. When I open the webGUI it simply states: lost communication with ups. I've disabled all but one UPS to verify powerchute personal works and it does. Services / server has been restarted several times.
Any idea whats going on? Hi Dan, Unfortunately, PowerChute Business Edition is not compatible with the Back-UPS units using USB which is why are seeing the message that it will not communicate. The Back-UPS model lines are only compatible with the Personal Edition software using the USB connection. There is an optional serial cable that allowed you to use the Back-UPS units and our older PowerChute Business Edition versions (not the new 9.5), however, the information you would get via serial connection makes it not really worth trying to use. I linked a forum discussion below for you that discusses using PowerChute Business Edition with our Back-UPS models:. Only our Smart-UPS units up to our 5KVA models are compatible with the PowerChute Business Edition software.