Hello, I suffered from the same problem as the topic starter after a Windows 10 update. After some googling, I found out that this problem is due to my Windows 10 version. On my PC I have installed an 'N' version of Windows 10, which means that a number of functionalities are not included, including certain media protocols. Here you can download a special update on the Microsoft website, unfortunately you have to update this extension after every major update of Windows 10.